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Store Policies

Mediasonic Payment Policy:

  • PayPal
  • Credit Card: VISA / Master Card / AE through PayPal
  • Customer may experience credit card payment through PayPal during the check out.  If customer experience this issue, please send an E-Mail to sales@mediasonic.ca and let us know what you need.  Mediasonic Store will send a PayPal invoice for you to make the payment using your credit card.
Mediasonic TAX Policy:
  • USA Shipping Address:  NO TAX. We are shipping from our USA warehouse.
  • Canada Shipping Address: Customer will need to add GST/HST depending on your shipping location
  • International Shipping Address: NO TAX.  However, customer is responsible for local import duty/tax.  Please contact us at sales@mediasonic.ca before place your order.
Mediasonic Shipping Policy:
  • USA Shipping Address:  Mediasonic ship the parcel via USPS Priority Mail or UPS including APO / FPO.
  • Canada Shipping Address: Mediasonic ship to ALL Canadian shipping address via Canada Post or UPS, except Yukon, Northwest Territories, Nunavut, and Newfoundland.  Please contact us for shipping quote.  Free Shipping does not apply to some replacement part accessory.
  • International Shipping Address:  We do ship worldwide via USPS Priority Mail International or USPS Express Mail International.  Please contact us FIRST at sales@mediasonic.ca
Mediasonic Return Policy:
  • Mediasonic offer 30 Day return policy.  If you are not satisfy with our product and service, we will accept return and provide full refund in the condition that Buyer pay the shipping back to us.
  • There will be no refund after 30 days from the receipt of the product.
  • E-Mail: support@mediasonic.ca
Mediasonic Warranty Policy:
  • All product purchased from Mediasonic Store has 1 year warranty directly from our store, unless specified in the listing.
  • E-Mail: support@mediasonic.ca

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